082 Service Mentality - Hospitality Insights
Sara Odorisio shares her insights into the service mentality from hospitality
2021-05-06 31 min Corinne Wilhelm
Description & Show Notes
A mini series of agile communication would be incomplete without discussing the concept of great customer service. I reached out to the hospitality industry for some honest and open insights. We touched on body language, getting facial expressions behind those masks, managing social distancing with a smile and how to keep your staff loyal, engaged and the proud face of your organisation or brand even when frustration sets in and the pay isn't anything to write home about.
Sara Odorisio shares her insights into the service mentality from hospitality
Sara Odorisio shares her insights into the service mentality from hospitality
Sara Odorisio https://www.linkedin.com/in/sara-odorisio-605844b0/ Hodos Training Website >>> www.hodostraining.com
The course that Sara Odorisio mentions can be found here >>>
Sara's You Tube Channel is here >>> https://www.youtube.com/channel/UCe43k4u3ylIVN8wGsJlVIrw
and whilst you are on You Tube you might want to check out my own Byte Sized English You Tube Channel at https://www.youtube.com/channel/UCCMoHnmd1_LhQs6l79NENRg
Corinne's Coaching Combi - Career Coaching with Business English feedback can be found here >>>
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