"Unlock the Potential of Your Team: Elevate Your Leadership to Transform Sensitive Employees into Productive and Loyal Experts. Join host Corinne Wilhelm on the Experts Speak English podcast as she unveils actionable strategies for enhancing your communication, observation, and listening skills. Through insightful discussions and real-world examples, learn how to harness the power of adept leadership to create a happier, more productive, and fiercely loyal workforce. Tune in to English Speaking Experts and redefine your approach to team dynamics. #expertsspeakenglish #communication" 

Handling disappointed team members and sensitive souls.
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Detailed Show Notes (including some vocabulary for non native speakers) HERE

 Xiao Chen
Talks about #futureofwork, #dataexcellence, #datamanagement, #positiveleadership, and #personaldevelopment 

 https://www.linkedin.com/in/xiao-chen-vienna/

Confidence Building Exercise - Map out your Life of Successes to look like mountain peeks and discuss how you felt before and after those successes. What does this life line tell you about your abilities to succeed and grow?

Communication Call to Action - Observe how people around you drive you a little crazy, is there something that they do that is the polar opposite to the way that you do things that could be driving them mad too. Identifying contrasts can be a valuable way to support each other. Eg pedantic/sloppy, loud/quiet 

Disappointment is a reflection of someone's ambition and need to get things done right.
Sensitive people only get upset if they are emotionally connected to the situation, so be sure to find out what is upsetting them and why.
Sensitive souls tend to lack confidence and faith in their own abilities so give them the opportunities to gain the experience and success stories to build their self esteem in manageable or bite sized chunks.
Find out what they enjoy doing and why, what is driving them. Give them more of what makes them shine.
Empathy is a key leadership trait, as too is motivation so focus on those to get the sensitive ones on board.
Practice open communication, active listening and observation skills to make yourself more approachable.
Being approachable doesn't mean that you are a walk over or not deserving their respect. (Richard Branson, Former President Obama and Adrienne Huffington have all exercised great compassion)
Everyone in your organisation deserves a career which is fulfilling, inspiring and challenging, it is your job as the leader to make that happen.
Successful souls are often the key to success, so pay attention, learn and take action
Be aware of the toxic personalities, don't turn a blind eye, control them or say goodbye because your strong performers deserve to feel comfortable appreciated and accepted at work.
Preparing for a discussion with a sensitive soul - have tissues, water and tea available
Remember that when you are discussing their performance it is all about their role, their work, their results, not their personality or them as an individual.
Listen carefully to find out what they think they are good at and would like to do more of, then tune into why.
Make yourself approachable by sharing your lessons, emotions, mistakes - it will make you relatable, ream and authentic
Nobody wants to reach out for help, so be perceptive, watch carefully and make yourself available, approachable and accessible.
Don't be aloof, we have all struggled, doubted, we all started at the bottom and have had bad days.

You might also enjoy listening to episodes 99. 105. 119
Taking things personally 119
Mentoring 115
Compassionate Leadership (Interview) 99

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